Why this matters
Utilities can be more confusing than expected because rules vary by province, municipality, building type, and service. Start with what must be activated and what is already included.
Move checklist
- Confirm electricity start date
- Confirm natural gas account if applicable
- Ask about water, sewer, waste, and municipal billing
- Take meter photos where appropriate
- Save account numbers and final bills
- Check whether energy choice exists in the province
- Review equal billing or budget billing options
- Update landlord, condo, or property manager instructions
Common mistakes
Waiting too long
Installation slots, account starts, equipment returns, and address updates can take longer than expected.
Cancelling too early
Old service may be needed until new service is installed and tested.
Forgetting final bills
Final charges, deposits, equipment, or prorated amounts can arrive after move day.