FAQ
Home energy comparison FAQ
Can all Canadians choose an energy retailer?
No. Energy choice varies by province, utility territory, service type, and current rules. Some households may be able to compare retailers or marketers, while others may have limited or no practical retail choice. Confirm current options with official provincial sources, utilities, or licensed providers.
Is the lowest energy rate always the best deal?
Not necessarily. Compare the full bill, including delivery, distribution, transmission, administration charges, riders, taxes, contract length, cancellation rules, and renewal terms.
Should I choose fixed or variable pricing?
A fixed plan may help with budgeting. A variable plan may rise or fall over time. The better choice depends on your province, service type, household budget, contract terms, and comfort with price changes.
Why do delivery charges stay high even if the energy rate changes?
Delivery, distribution, and transmission charges are often tied to infrastructure and regulated bill structures. They may not change just because the supply price or retailer changes.
What should I do before signing an energy offer?
Read the full contract, confirm the provider’s status, check the cancellation terms, compare the full bill impact, and verify current information through official or provider sources before agreeing.