This page is a practical planning guide, not a live offer page. Use it to organize the decision, then confirm current prices, terms, availability, rights, cancellation rules, or technical details directly with the provider or official source.
Pressure
A warning sign.
Identity
Verify company and agent.
Cooling-off
Rules may differ by province and contract type.
Do not sign under pressure
A legitimate offer should survive a careful review.
Verify independently
Use official company contact information, not just the number or link provided by the salesperson.
Check provincial rules
Cancellation rights for direct agreements can differ by province and service type.
Comparison table
| Topic | Why it matters | What to check |
|---|---|---|
| Sales channel | Door/phone/online | Rules may differ |
| Identity | Who is contacting you? | Verify |
| Contract copy | Do you receive it? | Save |
| Cancellation right | What applies? | Check official source |
Checklist
- Slow down the decision.
- Verify company independently.
- Do not share unnecessary personal data.
- Ask for written terms.
- Check cancellation rights.
- Talk to a trusted person if pressured.
Official sources worth checking
Use current official sources before relying on consumer-rights, complaint, cancellation, billing, or service-code details.
- CRTC Television Service Provider Code simplified
- CCTS complaint help for TV services
- Canadian Consumer Handbook: contracts
Related PlanOffers sections
For practical next steps, see Switching, Monthly Bills, Worksheets, and Complaint Notes Template.
FAQ
Should I sign immediately?
No. Slow down and verify.
Do cancellation rights always apply?
No. They depend on province, contract type and service.
What is a pressure warning sign?
Urgency, secrecy or refusal to provide written terms.